Kim & KevinThursday, 18th May 2017
The food, day and night was spectacular''
"Kevin and myself would like to say thank you so much to you all your staff for such a lovely wedding. The service we received was first class, the day was tailored to our specific requirements, and all of your staff went out of their way to ensure the day was exactly as we planned. Alex, Hughie, Stephan, Steve and all staff were amazing.The dining room was stunning, absolutely perfect. The food, day and night was spectacular with almost everybody commenting that it was the best food they have had at a wedding. Thank you so much Steve. The gardens were perfect. We will recommend the Arundell Arms Hotel with no hesitation. Thank you all for such a perfect day".
Nicola & David NelsonThursday, 18th May 2017
Dear Heather, Sorry it’s taken me a couple of weeks to get in touch; we are still walking around in a cloud and trying to get back to everyday life. I hope you enjoyed your time away too. I have been spending many a spare moment trying to think how best we can convey our feelings about the day and our heartfelt thanks to all at the Arundell. All words seem inadequate somehow. Everyone at the Arundell without exception, were fantastic and made our day the truly awesome experience that it was .Lots of the guests are still contacting us with their comments and compliments on the venue and the service that the Arundell provided. It was just so good to have no worries on the day, to be guided through the day knowing that everything was in hand. The Arundell also gave us that ‘certain something’ that is hard to define, something on top of the excellent service and top quality food (please extend our enormous respects to Steve for the food which was exquisite).
Perhaps it was the sense that everyone seemed to be sharing in our celebrations somehow or the feeling that everyone was working hard towards achieving our perfect day, not merely because it’s their job, but because they take pride in what they do and genuinely wish to please. It’s the kind of customer service that would be priceless if it could be bottled and sold!
We’d be very grateful if you would be kind enough to pass on our heartfelt thanks to all at the Arundell please as well as accepting our thanks yourself for all you did in preparation for the day. We look forward to calling in to see every one whenever we are home."