Luci and Paul Saturday, 6th April 2013
My wife and I were married at your hotel in Sandford-on-Thames on April 6th of this year and as a result of our experiences on the day, I felt compelled to write to you.
From the beginning to the end of what was simply the best day of our lives, the attitude and courtesy of the staff was exemplary. This started 18 months ago when we first met with Sharon King who immediately put us at ease as we began planning for our big day. At every stage of the process thereafter, Sharon was always on hand and willing to answer even the most trivial of questions we had. Sharon understood exactly what we were looking for and was able to ensure that all the details of the wedding were met.
When we visited the hotel for a taster session in January of this year, the guests we brought with us were extremely impressed with the quality of the food we enjoyed (as were we) and also the location of the hotel and the set up in the Little Barn where we we ultimately held our reception. Once again, Sharon and the rest of the staff were excellent on this occasion.
My wife stayed at the hotel the night before our wedding along with a number of guests. From the minute she turned up, she experienced fantastic customer service . This followed through to the wedding day itself where every assistance was provided and as we had come to expect, Sharon was once again on hand to put her at ease on this momentous occasion.
I have to say that the Little Barn, the food, the drink and the service completely surpassed my expectations for the day. Everything we had asked for was in place and the decoration of the room was commented on by everyone.
Naturally the events of the day meant that we were not able to take account of what had happened to certain items such as the table decorations, flowers and the remainder of the wedding cake so we were delighted to find that all of these had been taken care of and stored safely for us by the staff - another headache avoided.
As well as Sharon, Victor (our MC on the day), Sebastian and the receptionist on duty on the Sunday (Lucy I think), were absolutely fantastic. To a person, all of our wedding guests have said how overwhelmingly impressed they were with the hotel both in terms of the rooms, the food, the service and the staff not to mention the cleanliness of the hotel and the beautiful surroundings.
Please pass on our most sincere thanks to everyone at the hotel and especially those I have mentioned for helping to make our day so special. We have already recommended the venue to others and will continue to do so thanks to the truly excellent treatment we received.
Gavin DixonMonday, 16th July 2012
Just got married at the Thames Four Pillars and all I can say is wow it was fabulous. Sharon and all her team were brilliant for the 4 days we were there. Nothing was too much trouble and everything went perfectly (apart from the weather!!). We had 80 guests in the day and another 40 in the evening and so hired the whole venue for the day. I cannot recommend it enough as the rooms are fab, the views and grounds were beautiful and the staff were amazing. we and all our guests had a brilliant time and cant wait to celebrate our anniversary there.